Expand Your Practice & Reach New Clients
Join ListenRing and bring care to those who need it most. Reach more clients and grow professionally. Make a lasting impact.
Founders’ Note
Created by therapists, we care about this work.
"When we created ListenRing, our goal was to build a platform where clients could access urgent support from experienced, licensed therapists. As a therapist myself, I had a clear sense of what therapists might need to provide this service effectively. This includes autonomy, fair financial compensation, and opportunities to grow their practice while serving the community. It’s crucial to me that ListenRing’s therapists feel respected and valued as they offer this vital service."
Jeanne Cowan, LCSW
Co-founder
"As a founder of ListenRing, I can personally attest that several times in my life, I have wished I could just get on a call with a trained professional of my choosing and talk through an issue I was struggling with. We hope to solve this problem. Our goal is to provide instant access to mental health professionals to help people with both major and everyday struggles."
Mike Ricker, LPC
CPO and co-founder
"Our idea is to create a platform where everyone is empowered to make choices that best meet their needs. Providers have full control of their schedules and set their own fees. People seeking immediate help decide whom to speak with and how long the session lasts. It’s a safe space where two people with full autonomy connect to process emotions in real time."
Alfred Sun, MD
Founder
Manage Your Availability
We adapt to your work-life balance. Choose the hours you want to be active. Create your own schedule. Pick up extra hours whenever you like. Work when it suits you, balancing between online and offline schedules.
Get Paid Per Minute
Your expertise is valuable. Our pay-per-minute system compensates you for the total time you invest in each session. Set your own rate. Payments are prompt and you receive a clear transaction history. Control over your fees and the value you place on your services.
Connect with Clients Seeking Your Expertise
Enhance your practice. Your clients have already sought out your unique skills and expertise, helping you quickly and effectively grow your personalized client base.
Immediately Elevate Your Therapy Practice
Take control of your practice with flexibility and autonomy. Set your own availability—online or offline—around your busy schedule. You have the freedom to set your own fees (within a defined range) and ensure your services are valued. Whether you’re looking to supplement your income or grow your private practice by connecting with new clients, you can bring callers into long-term therapy with ease.
Download the ListenRing app today
and immediately speak with a licensed therapist.
Frequently Asked Questions
Q: Is there a set schedule or any minimum requirement for availability?
A: No, there is no set schedule or minimum requirement for availability. You have the flexibility to go online or offline as you wish, and you can work from anywhere as long as you have a stable and secure internet connection. You have full autonomy over your own time and practice location, but we do ask that you be mindful of your surroundings—ensure you’re in a quiet, private area to maintain a professional environment. Additionally, please make sure to uphold the professional standards required by your licensure.
Q: What should I do if a caller endorses any acute risk issue (such as suicidal or homicidal thoughts) during a call?
A: While our platform emphasizes that we do not provide crisis intervention for acute risk issues (as stated in our terms and conditions, informed consent, and Q&A for callers), we understand that these concerns may still arise during a call. We encourage you to use your best clinical judgment in assessing the situation and providing appropriate support.
If needed, you can use the dial-out feature to add a third-party crisis resource to the call. Once the caller is connected to this resource, you can exit the call when you determine it is clinically appropriate, and the caller will no longer be charged for the session.
As a reminder, our Emergency Resources page offers local emergency resources to assist you in identifying the best support options for the caller.
Q: Where can I document the session?
A: After a call is completed, the call record will appear in your call log with a notepad icon. Clicking on the notepad icon will open a text box where you can document the session. Please ensure you complete your documentation in a timely manner and lock the note once it is finished. If you need to revise a completed note, please submit a written request to support@listenring.com.
Q: Can I bring a caller to my private practice for long-term therapy?
A: Yes, absolutely! We encourage you to bring callers into your private practice for long-term therapy if you believe it’s a good fit. We value the benefits of regular, ongoing therapy and recognize the importance of individual practitioners and existing mental health platforms. Our platform is designed to complement your practice by providing urgent care, after-hours coverage, and on-demand services, helping to strengthen the overall mental health network.
Q: Is there a way to know how many callers are looking for a therapist to talk to?
A: Yes, there is! We understand the importance of work-life balance, and no therapist is expected to be available 24/7. When you’re offline, you can opt to receive push notifications every 5 minutes to stay updated on the number of callers potentially in need of a therapist. If you’re available, you can switch your status to online and may receive a call request. Just be sure the push notification feature is turned on, so you don’t miss out on an opportunity to help someone in need.
Q: Because preauthorized payment assumes a maximum one-hour session, what happens when a call goes over an hour?
A: The maximum charge per call is the preauthorized amount, even if the session goes over an hour. While most sessions are expected to last less than an hour, if a call exceeds that time, you and the caller will mutually decide whether to conclude the session or start a new one. The caller will not be charged beyond the preauthorized amount for the initial session. If a new session is started, it will trigger another pre-authorization (also for an hour).
Q: As more therapists join the platform, how do I increase my chance of getting a call request?
Great question! After all, we want to help as many people as possible, so let’s work together to make that happen. Here are a few tips to increase your visibility and chances of receiving call requests:
Complete your profile page: A detailed and well-rounded profile helps callers feel more confident in choosing you.
Be online as much as you can: The more you’re available, the higher your chances of being selected.
Be flexible with your charge rate: Adjusting your rate within the recommended range may help you attract more callers.
Get thumbs-ups: After each session, a caller can give you a “thumbs-up.” Over time, an accumulation of positive feedback speaks to your dedication and can enhance your visibility.
Engage with our content: We’re building up our YouTube channel, which will be linked to the app and website. If you create videos related to mental health, self-care, and wellness, you can submit them for approval and potentially increase your exposure.
Keep an eye on upcoming features: We’re working on sorting and filtering options for the therapist list, which will further enhance discoverability.
Remember, a complete profile page is your first and most important step!
Q: Can I still get a call request when I travel?
Yes, as long as you are online, you can receive a call request anytime, anywhere. In fact, being in a different time zone may even increase your chances of receiving calls, especially during after-hours when many therapists are unavailable.
However, when traveling, it’s important to pay extra attention to a few key areas:
Internet security: Follow cybersecurity best practices to ensure your connection is secure.
Connection stability: Ensure you have a reliable internet connection for a smooth session.
Private and quiet surroundings: Make sure you are in a location where you can maintain professionalism and confidentiality.
Above all, it’s your responsibility to uphold professionalism, confidentiality, and the standard of care, regardless of your location. If you’re traveling outside the United States, we recommend you refrain from providing services due to potential concerns with internet security and connection stability.